Problem-First Approach. Beyond Advisory. Beyond Software.

We start with the problem, not the solution, ensuring you're not overpaying. We blend expert HR/CX advisory with custom AI and automation to build only the precise technology needed to solve your unique scaling challenges.

Who We Are

We are a strategic partner that addresses the two most critical paths to scaling:
People (HR) and Revenue (CX), all powered by Technology (AI/Automation/Optimization/Custom Tools).

Mission Statement

Scale Crew HR is the strategic tech partner for forward-thinking businesses, transforming business scale challenges into strategic advantages. By building bespoke technology and providing expert human advisory, Scale Crew designs smarter work systems that accelerate both internal performance and external customer value.

Why

Everything we do starts from one belief: scaling your company shouldn’t mean burning out your people or disappointing your customers. Growth should feel calm, intentional, and human: for your employees and your customers.

How

The way we make that real is by treating HR, Customer Experience, and tech as one operating system. We embed fractional HR and CX leaders, redesign the journeys your people and customers actually live through, and then build the automations and custom apps that keep those journeys running smoothly.

What

We just happen to do that through fractional HR & CX leadership, consulting, and custom automation development.
When you’re ready to scale without chaos, for your team and your customers, we should talk.

Why Choose Us

Cross-Functional Expertise

With 30+ years of collective experience spanning Operations, HR, Customer Success, and Tech, we design solutions that work across your entire business.

A Partner That Builds With You

We co-create solutions, not hand you a binder. You get guidance, clarity, and the confidence to scale.

Consulting + Build Team in One

We diagnose your gaps and build the tech, automations, and workflows needed to fix them end to end.

Tool-Agnostic

We don’t resell software or push tools you don’t need. We recommend only what’s right for your business.

Meet a Few Members of the Crew

Specialists driving smarter work across HR, CX, Operations & Technology.

Brandin

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Thomas

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Anja

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Sheri

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Lexi

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Some of Our Strategic Partners

Scale Without Chaos. One Crew, All the Levers.

Your growth has started exposing the weaknesses in your HR, CX, operations, and tech. What you don’t need is four different consultancies. You need one crew that treats your whole business as a single operating system. You'll get our services that plug together to design smarter work from people to process to AI, so scaling feels intentional, not fragile.
0 %

of Organizations

Cite legacy systems as the biggest blocker to scaling automation and AI

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of Revenue

Is lost to broken or inefficient processes

Up To
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Faster Decisions

With AI-driven custom workflows and intelligent automation

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Faster Growth

For companies that lead in customer experience

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Annual Savings

For organizations automating finance processes

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Fewer Errors

When teams automate routine workflows