Book An Appointment

Strategic HR, Operations, CX, and Automation Consulting for Scaling Startups and SMBs

Smarter Work Starts Here
Contact Us
Strategy & Decision | Scale Crew HR LLC
Control & Measure | Scale Crew HR LLC
Implement & Evaluate | Scale Crew HR LLC

Strategic Catalyst

We offer an end-to-end organizational transformation, solidifying our position as a full-spectrum Strategic Catalyst. Scaling is our main objective, achieved through a blend of human and artificial intelligence. We are the dedicated Crew that helps ambitious companies reach the next level of Scale.
Learn More About Us

Our Services

Business Operations Consulting

Foundational Efficiency & Design

We optimize the structural core of your business. This involves strategic planning, resource alignment, organizational design, and process governance to ensure cross-departmental operations are efficient, predictable, and scalable across the organization.
Learn More

Fractional HR & People Operations

Strategic People Frameworks

We provide expert advisory to design future-proof HR strategies and Operations, ensuring compliance, talent retention, and optimized organizational design. We establish the human framework for intelligent scaling.
Learn More

Customer Success & CX Consulting

Customer Success Strategy

We define and refine your customer experience (CX) architecture. Our advisory creates data-driven frameworks to improve satisfaction, predict churn, and ensure your service processes drive maximum external customer value.
Learn More

Systems Integration & Workflow Optimization

Frictionless Operations

We analyze your existing systems and processes across all departments (HR, Finance, CX, etc.) to identify and eliminate bottlenecks. Our goal is to consolidate tools and optimize workflows for maximum data integrity and speed.
Learn More

Custom Software Development & AI Tools

Tailored Technology

We build bespoke software, dashboards (financial, operational, etc.), and integrated platforms designed specifically to solve your unique scaling challenges. We build the exact tools you need to unify your business data.
Learn More

AI Automation & Workflow Design

Intelligent Automation & System Integration

The core engine of Smarter Work. We deploy advanced AI and automation to remove manual tasks, improve data quality, and deliver predictive insights, integrating and customizing leading platforms to power smarter, proactive decisions.
Learn More

Scale Without Chaos. One Crew, All the Levers.

Your growth has started exposing the weaknesses in your HR, CX, operations, and tech. What you don’t need is four different consultancies. You need one crew that treats your whole business as a single operating system. You'll get our services that plug together to design smarter work from people to process to AI, so scaling feels intentional, not fragile.
Consult with the Crew

Why Choose Us

Cross-Functional Expertise

With 30+ years of collective experience spanning Operations, HR, Customer Success, and Tech, we design solutions that work across your entire business.

A Partner That Builds With You

We co-create solutions, not hand you a binder. You get guidance, clarity, and the confidence to scale.

Consulting + Build Team in One

We diagnose your gaps and build the tech, automations, and workflows needed to fix them end to end.

Tool-Agnostic

We don’t resell software or push tools you don’t need. We recommend only what’s right for your business.

Client Testimonials

I had the pleasure of partnering with Brandin and Maribel at a mid-stage tech firm during a period of extreme velocity and expansion. Maribel combined deep expertise in Talent Acquisition with a willingness to dive into the details of how best to source and select for specific skills and attributes correlated to successful hires and performance in our unique environment. Brandin partnered strategically to guide decisions on our tech stack, workflow design, how to derive more insights from our data, and how to build People Operations capabilities to serve the organization. His deep experience and expertise also enabled him to manage tasks and unique challenges directly that required hands-on attention. I give them both my full and unqualified endorsement.
Scott S.Former Chief People & Experience Officer | Socure, Inc.
0 %

of Organizations

Cite legacy systems as the biggest blocker to scaling automation and AI

0 %

of Revenue

Is lost to broken or inefficient processes

Up To
0 %

Faster Decisions

With AI-driven custom workflows and intelligent automation

0 %

Faster Growth

For companies that lead in customer experience

$ 0 k

Annual Savings

For organizations automating finance processes

0 %

Fewer Errors

When teams automate routine workflows